Privacy Policy
Who processes your personal data?
Laurent Kefer
- Squish (SPRL)
BE 0830.073.639
Chemin D’ Hestroy(LU) 10
5170 Profondeville
If you wish to modify or delete your data, or simply know which data is stored in our database, you can send an email to the publisher’s email address.
1. Why this privacy policy?
The publisher attaches great importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the applicable legal provisions, namely the Law of December 8, 1992, concerning the protection of privacy in relation to the processing of personal data (“Privacy Law”) and the European Regulation of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (“Regulation”).
We wish to inform you about any potential processing of your personal data and your rights in this regard. By using our website, you expressly consent to the collection and processing of your personal data by the publisher in the manner described in this document.
We reserve the right to make modifications to our Privacy Policy at any time. Any substantial changes will always be clearly communicated on our website. However, we recommend that you review this document regularly.
2. What personal data is collected?
The processing of your personal data is limited to what is strictly necessary to achieve the purposes pursued by the publisher. Below are the categories of data involved in the processing.
- Identification data
- Connection data (IP address, etc.)
3. What are the purposes pursued?
The publisher collects your personal data solely to provide you with an optimal, personalized, and secure user experience on the site. The collection of your personal data may increase as you use our site more intensively.
The processing of your personal data is therefore essential for the proper functioning of the site and the provision of our services. The publisher commits to processing your personal data exclusively for the following purposes:
- Allow you to access your “user account”
- Process orders and deliver products
- Provide after-sales service
- Manage the contractual relationship
- Enable invoicing and account management
- Offer the user both general and personalized services, including sending useful information, newsletters, providing support, and handling complaints.
- Improve and personalize our services and products
- Detect fraud, errors, and criminal behavior.
- Send promotional offers if you have explicitly consented (direct marketing). In this case, you remain free to withdraw your consent at any time.
When visiting our site, some data is collected for statistical purposes. This data allows us to optimize your user experience. This includes your IP address, the geographic area of consultation, the day and time of consultation, and the pages viewed. By visiting our site, you expressly consent to the collection of this data for statistical purposes.
You have control over the data you provide to us. When data is incomplete or incorrect, the publisher reserves the right to temporarily or permanently interrupt or suspend certain operations.
Your personal data is intended for internal use only. Therefore, your personal data will not be sold, given, or transmitted to third parties, except with your prior consent. The publisher has taken all possible technical and organizational measures to prevent data breaches.
4. We also use cookies!
When you visit our site, cookies may be placed on your computer’s hard drive. We use cookies to provide an optimal user experience for our regular visitors.
For more information about how we use cookies, please refer to our Cookie Policy.
If you visit our site, we recommend enabling your cookies. However, you are free to disable them through your browser settings if you prefer. For more details, please refer to our Cookie Policy.
5. What are my rights?
5.1. Guarantee of fair and lawful processing
Your personal data is always processed in accordance with the legitimate purposes outlined in point 4. It is collected and processed in an adequate, relevant, and non-excessive manner and is not kept longer than necessary to achieve the intended purposes.
All technical and security measures have been taken to minimize the risks of unauthorized or unlawful access or processing of your personal data. In the event of a breach of its IT systems, the publisher will immediately take all necessary steps to minimize the damage.
5.2. Right of access
If you can prove your identity, you have the right to obtain information about the processing of your data. This includes the right to know the purposes of the processing, the categories of data involved, the recipients of the data, the criteria used to determine the data retention period, and the rights you can exercise over your data.
5.3. Right of rectification
Inaccurate or incomplete personal data can be corrected. The user is primarily responsible for making necessary changes in their “user account,” but you can also request it in writing.
5.4. Right to erasure (or “right to be forgotten”)
You also have the right to have your personal data erased in the following circumstances:
- Your personal data is no longer necessary for the purposes;
- You withdraw your consent to processing and there is no other legal basis for processing;
- You have validly exercised your right to object;
- Your data has been processed unlawfully;
- Your data must be deleted to comply with a legal obligation.
The publisher decides at its discretion the presence of the criteria listed above.
5.5. Right to restrict processing
In certain cases, you have the right to request the restriction of the processing of your personal data, especially if there is a dispute about the accuracy of the data, if your data has been processed unlawfully, if the data is required in a legal procedure, or if the publisher needs time to verify if you can validly exercise your right to erasure.
5.6. Right to object
You also have the right to object to the processing of your personal data at any time. The publisher will stop processing your personal data unless it can demonstrate that there are compelling legitimate grounds for the processing that outweigh your right to object.
5.7. Right to data portability
You have the right to obtain all the personal data you have provided to us in a structured, commonly used, and machine-readable format. Upon your request, this data may be transferred to another service provider, unless this is technically impossible.
5.8. Right to withdraw your consent
You may withdraw your consent to the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of processing operations that occurred before the withdrawal.
6. How can I exercise my rights?
To exercise your rights, you must send us a request by email.
We will respond as soon as possible, and no later than one (1) month after receiving the request.
7. Right to file a complaint
If you are not satisfied with the processing of your personal data by the publisher, you have the right to file a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority starting May 25, 2018. (https://www.privacycommission.be/).